Shipping policy
Shipping
At Rogue Chef, we keep things simple — no surprises, just quality gear delivered fast.
Shipping Rates (Australia Wide)
- Standard Shipping: $10 - $15
- Express Shipping: $25
- Free Shipping: Orders over $200
All orders are dispatched from Australia.
Processing Time
Orders are processed within 1–2 business days.
Orders placed on weekends or public holidays will be processed the next business day.
Delivery Timeframes
Estimated delivery times (after dispatch):
- Standard Shipping: 2–7 business days
- Express Shipping: 1–3 business days
Please note these are estimates only and may vary depending on location and carrier delays.
Signature on Delivery
All knife orders are shipped with signature on delivery to ensure safe and secure receipt.
Tracking
Once your order has been dispatched, you will receive a tracking number via email so you can follow its journey.
Delivery Responsibility
Please ensure your shipping details are correct at checkout.
Rogue Chef is not responsible for:
- Incorrect addresses provided
- Delays caused by carriers
- Lost or stolen items after confirmed delivery
Shipping Locations
We currently ship Australia-wide only.
Damaged or Missing Items
If your order arrives damaged or something is missing, please contact us within 7 days of delivery at:
chef@roguechef.com.au
Include your order number and photos (if applicable), and we’ll sort it quickly.